Contact Us

Call Access Canberra on 13 22 81.

Access Canberra is open:

Monday to Friday: 8am to 6pm
Weekends and public holidays: 9am to 5pm

Limited service available outside of these hours.

International callers please use +61 2 6207 5111. International call rates apply.

Use the Fix my Street service to report an issue, such as weed infestations, damage to signs or facilities or illegal dumping of rubbish.

To report injured wildlife or pollution, phone 13 22 81.

Phone the Namadgi Visitor Centre on 02 6237 5307 or email namadginationalpark@act.gov.au for information about:

• Blue Range Recreation Area
• Cotter Campground
• Honeysuckle Campground
• Mount Clear Campground
• Northern Border Campground
• Orroral Campground
• Woods Reserve

Phone Nature Stays on 0403 930 969 or email naturestays@act.gov.au for information about:

• Nil Desperandum
• Ready-Cut Cottage

Phone the Googong Foreshore Depot on 02 6297 3581 for information about:

• Kowen Forest

Ask a question, make a complaint or provide feedback via Access Canberra's online feedback form.

Environment, Planning and Sustainable Development Directorate
GPO Box 158
Canberra ACT 2601

Transport Canberra and City Services
GPO Box 158
Canberra ACT 2601

• ACT Government on Facebook
• ACT Parks and Conservation Service on Facebook
• ACT Parks and Conservation Service on Instagram
• ACT Parks and Conservation Service on Vimeo
• Environment, Planning and Sustainable Development on Twitter
• Tidbinbilla on Facebook
• Transport Canberra and City Services on Twitter

EPSDD and TCCS operate in compliance with the principles of the Freedom of Information Act 2016.

More information about access to government information can be found on the EPSDD and TCCS websites.

Please submit any enquiries about this website via the ACT Government online feedback form.

Naas Road
Tharwa ACT 2620
(2.7 km south of Murrumbidgee River Bridge at Tharwa)

Monday to Friday: 9am to 4pm
Saturday to Sunday and public holidays: 9am to 4:30pm

CLOSED Christmas Day

For more information visit our Namadgi National Park page.

Please note, the Namadgi Visitor Centre does not accept cash. Card payments only.

Tidbinbilla Nature Reserve
Paddy's River Road
Paddy's River ACT 2620

Monday to Sunday: 9am to 5pm

CLOSED Christmas Day and in the event of a Total Fire Ban

For more information visit www.tidbinbilla.act.gov.au.

Please note, the Tidbinbilla Visitor Centre does not accept cash. Card payments only.

Stromlo Depot

500 Cotter Road
Coombs ACT 2611
Monday to Friday: 9am to 4pm

Athllon Depot

Athllon Drive
Farrer ACT 2607
(just north of Athllon Drive and Sulwood Drive roundabout)
Monday to Friday: 9am to 4pm

Googong Depot

Googong Road
Googong NSW 2620
(2.5 km east of Old Cooma Road)
Monday to Friday: 9am to 4pm

Mitchell Depot

66-68 Grimwade Street
Mitchell ACT 2911
Monday to Friday: 9am to 4pm

Murrumbidgee Depot

Cotter Road
Casuarina Sands ACT 2611
(7.4 km west of Mount Stromlo Road turnoff on Cotter Road)
Monday to Friday: 9am to 4pm

If you are deaf, or have a speech or hearing impairment, and need the teletypewriter service, please phone 13 36 77 and ask for 13 22 81.

For speak and listen users, please phone 1300 555 727 and ask for 13 22 81.

For more information on this service visit Access Hub.

To speak to someone in a language other than English please telephone the Telephone Interpreter Service (TIS) 131 450.